Frequently asked questions on customer login


  • What is the advantage of having a customer login?

  • By creating your login, you save your address and payment detail in our system. This means that you won't have to enter the data again when you place an order the next time you visit us. It's simply enough to login with your email address and password. The rest of your data will be automatically shown to you.
    In addition, you can save the wish list for your next visit so that you will be able to find this item quickly without having to look for it again.

  • I am already a Erwin Müller customer. Do I still need a login?

  • Even though you are already our customer you do need a login, if you want to order our products per login.

  • How can I create a new customer login?

  • Click here for the instruction.

  • Forgotten your password?

  • Click on the link Forgotten your password?. A window with a form will pop up. Fill in your email address you have already provided us to create your login. Your password will be sent to this email address.

  • Error message "You have entered a wrong password"

  • This message appears if you have made a mistake entering your password. Type your password with great caution. Watch out for small or capital letters. If you can't remember your password any more, click on the link Forgotten your password?

  • Error message "No login found"

  • Either you haven't got a login or your have entered a wrong e-mail address (user name). Enter your exact email address you have already provided us to create your login.

  • How can I change my password or other data?

  • Login as usual with your email address and password under "My account". Click "My account" to manage your data. Choose the button you need and simply update your data.